mytuition.co

Frequently Asked Questions

Everything parents and students ask before joining

If your question isn't answered below, please reach out โ€” we read every message personally.

๐ŸŽ“ About The Platform
What is mytuition.co?
+

mytuition.co is an online learning platform built specifically for Cambridge O Level students. We combine interactive lessons, real exam practice, and AI-powered tools to help students truly understand their subjects โ€” not just memorise them.

Our goal is simple: build lessons so clear that students say "Why didn't anyone teach me like this before?"

Which subjects are available?
+

Currently fully available on the platform:

  • Computer Science O Level (Syllabus 2210) โ€” 10 chapters, all lessons live
  • Mathematics O Level (Syllabus 4024) โ€” 9 chapters, lessons live

More subjects are being added regularly. You can unlock any subject for Rs 1,000, or take all current O Level subjects together for Rs 3,000.

What devices does the platform work on?
+

mytuition.co works on any modern device with a web browser:

  • ๐Ÿ“ฑ Smartphones (Android & iPhone)
  • ๐Ÿ“ฒ Tablets (iPad, Android tablets)
  • ๐Ÿ’ป Laptops (Windows, Mac, Chromebook)
  • ๐Ÿ–ฅ๏ธ Desktop computers

No installation needed. Just open your browser, go to mytuition.co, sign in, and start learning.

Can I try before I pay?
+

Yes โ€” absolutely. We strongly recommend it.

Register a free account and you get:

  • Chapter 1 of every subject โ€” completely free, all lessons unlocked
  • Mock Exam Generator โ€” 1 free trial per subject
  • Study Planner โ€” 1 free trial per subject

This way you can experience the quality of our teaching before committing financially.

๐Ÿ’ณ Payment & Pricing
How much does it cost?
+

Each O Level subject is Rs 1,000 for 12 months of full access. You only pay for the subjects your child needs.

Want everything? Get all 4 O Level subjects for Rs 3,000 โ€” that's one subject free compared to buying them separately.

NCE ICT is also Rs 1,000 for 12 months.

How do I pay?
+

We offer two simple payment options:

๐Ÿ“ฑ Option 1 โ€” MCB Juice (Instant)

Open the MCB Juice app โ†’ scan our QR code shown in the platform โ†’ pay for the subjects you chose (Rs 1,000 each, or Rs 3,000 for all 4).

๐Ÿฆ Option 2 โ€” Bank Transfer

Transfer the amount for your chosen subjects to:
Account Number: 0004 5307 5401 (MCB Ltd)
Account Name: mytuition.co

After paying (either method), send us a screenshot of your payment via WhatsApp to confirm. Your access unlocks instantly โ€” the screenshot lets us verify the payment.

How fast will my child get access after paying?
+

Access is instant. The moment you tap "I've Paid" and confirm, your child gets full access to all lessons and tools right away โ€” no waiting.

You then send your payment screenshot via WhatsApp so we can confirm it. If a payment is not confirmed, access may be suspended โ€” but as long as you've paid, you're set from the very first second.

Can I get a refund?
+

Because we give you immediate full access to all lessons and tools the moment you're granted access, all sales are final once access has been granted.

This is exactly why we encourage every parent to try our free Chapter 1 of any subject before paying. You should be confident in the teaching quality before committing.

Have questions before you pay? Send us a WhatsApp message โ€” we'll happily answer everything.

๐Ÿ” Accounts & Access
Can two students share one account?
+

No โ€” each account is strictly for one student.

This rule exists for two reasons:

  • Each student has their own progress tracking, mock exam scores, and study planner โ€” sharing breaks all of this.
  • It allows us to keep the price low for everyone. Account sharing is the same as theft and is taken seriously.

If two children in your family need access, please purchase two accounts. Contact us via WhatsApp โ€” we sometimes have family arrangements available.

How long does access last?
+

Each subject you unlock gives you 12 months of full access from the date access is granted.

It does not auto-renew. At the end of 12 months, you'll be invited to renew at the then-current price.

I forgot my password โ€” what do I do?
+

Send us a WhatsApp message at +230 5835 6051 with your registered email address. We'll reset your password and send you a new temporary one. You can change it after signing in.

๐Ÿ“š Learning & Results
Do you guarantee my child will get an A or A*?
+

We can't honestly guarantee specific grades โ€” anyone who does is misleading you.

What we do guarantee is that we'll provide world-class teaching materials, real Cambridge-aligned exam practice, and the tools your child needs to succeed. The rest is hard work โ€” both yours and theirs.

What we've seen consistently: students who use the platform regularly say lessons make sense in a way they never did before. That confidence translates into better exam performance.

My child already has a private tutor โ€” do they still need this?
+

mytuition.co works brilliantly alongside private tutoring โ€” and many students use both.

A private tutor sees your child once or twice a week. mytuition.co is there every day, every night, available the moment they're stuck on something at 9pm before an exam. The two complement each other perfectly.

What's the Paper 2 15-Mark Decoder?
+

The Paper 2 15-Mark question in Computer Science is the toughest single question in the exam โ€” and the one most students lose marks on.

Our Paper 2 Decoder breaks the question into a simple 4-step framework that works for every variation Cambridge has ever asked. Students who master it stop fearing this question entirely.

It's included with full access to that subject, and is one of the things parents tell us made the biggest difference.

๐Ÿ’›
Still Have Questions?
We read every message personally. Reach out anytime โ€” before or after you join.